Build Your Loyal Customer

Look up after the customer, and the business will take care itself.

Mcdonalds (Founder of Mcdonalds)

Above Quotation probably true that if you take good care of your customer then your business will going smoothly grow. but do we really sure that customer whom buy from you will coming back buying from you.

As what I know from marketing book, many of marketing Guru said, "Today market is repeatedly changing and very fast". And the consumer also have changed, in today era consumer more demand on collaboration of product , service ,price, and even a product design.

in new era marketing we can seen on TV, online news. Many multinational producen before the launching their latest product to market, fist of all the will do such call Seminar of Presentation of the latest product. what new in their product?.

so what we need to do? to make the customer keep coming back buying from us?

in one article that wrote by Tessa Stowe "Customer satisfaction is not enaough" she said, "if you want your customer to keep buying from you, you need to go beyond customer satisfaction, the key to ensure you customer keep buying from you is to satisfy them with your product or services and the most important is make them feel good".